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FAQ

Hokkaido Ski Club wants you to get the most out of your private lesson and powder guiding experiences. We advise the following so you can enjoy all the benefits our wintersports experiences have to offer.

  • Lessons can start from your accommodation with pick up service provided upon request. The lesson time will start from pick up at your accommodation (drop off is also available, please talk to our team for availability).
  • The lesson duration is inclusive of break and travel times unless stated otherwise. 
  • All participants need to be of the same or similar ability level.
  • It is strongly recommended that parents and children have separate lessons due to the significantly varied learning styles and pace of different age groups. However, we do offer Family Private Lessons. Please contact our team for more details.
  • Lessons for children 3 years&under will be 1 instructor per child. Lesson durations of 2 hrs are optimal for this age group so we recommend no more than 3 hours for these lessons. 
  • If you wish to change the pre-arranged meeting location for your lesson, advise us at least one hour in advance of your lesson starting time.
  • If you arrive at your lesson 1 hr or more after the agreed starting time and without informing the office, the lesson will be cancelled with no refunds.
  • Organise all your equipment before your first lesson. We cannot extend the lesson time if you cannot start at the requested time.
  • Wear protective gear and ensure your equipment is in good condition. HSC are not liable for any damages nor malfunctions to your equipment.
  • If you wish to book a specific instructor, let us know at the time of your booking and we will try our best to accommodate your request.
  • Resort lift passes and meals are not provided by Hokkaido Ski Club.
  • Our lessons are mainly conducted in Niseko United Ski Resort but we also travel to other ski resorts across Hokkaido. Please contact us for more information.

We ask that you respect the decisions of our guides – your safety is our no. 1 priority.

Alpine terrain outside of resort boundaries, known as the ‘backcountry’, is highly unpredictable, risky and dangerous. The program for our powder guiding tours is determined by our qualified Hokkaido Ski Club guides to ensure your safety. Their assessment is made according to:

  • Weather, snow and avalanche conditions
  • Status of the resort lifts and beyond patrolled areas (“Gates”, “out of resort areas”)
  • Your skill level
  • Your expectations

 

General Terms and Rules

  • Our guiding tours are full day only (6+ hours).
  • Opening of the lifts and special powder areas are all subject to weather and snow conditions.
  • Guiding tours will only be rescheduled if all resort lifts are closed.
  • Resort lift passes and meals are not provided by Hokkaido Ski Club.
  • Our guides take extreme care at all times but they cannot always predict the occurrence of avalanches or safety of the alpine terrain. The backcountry is a non-patrolled area, thus all activities undertaken are done so at one’s risk.
  • No liability will be held to Hokkaido Ski Club or its guides in the event of any accident, injury or death.
  • In the event of an accident, the client concerned will be responsible for all costs associated with the recovery.
  • All participants must have a valid travel or special snowsports insurance policy that covers any accident or injury while skiing or snowboarding in off piste and out of resort areas.
  • You must sign the “Activity Waiver” and “Release of Liability” form before participating in any of our powder guiding programs.
  • Respect the Alpine Responsibility Code and rules of the resort AT ALL TIMES.
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